FAQs
FAQs
Our exquisite outfits are personally designed and crafted by our CEO, Anitah Moreen Nairuku, who brings creativity and passion to each unique piece.
Your order will be skillfully crafted within 10-15 working days from the date of purchase. Early completion will be communicated via email.
Standard shipping typically takes between 10-21 days, varying based on the location. We strive to provide you with a convenient and reliable shipping experience.
Express shipping is available at an additional fee. Enjoy faster delivery, taking between 5-10 working days depending on the location. Elevate your shipping experience for a nominal charge.
If a wrong address is provided by the client, no compensation will be offered. However, if the mistake is on our end, we will remake the order and resend it within 5-10 working days.
In the rare event of lost items during shipping, we will promptly replace the order at no additional cost to you. Rest assured, shipping charges for the replacement will be covered by us.
For any further inquiries or assistance, feel free to contact our dedicated customer support team. We appreciate your trust in Nitah Crochets for your handcrafted crochet outfits.